You keep the keys. They get the window.
User invites, regions, permissions, ERP account mapping, session revoke, announcement targeting, entitlements, and sync health — plus the distributor-admin tools that let partners segment their own teams.
The cost of the status quo
IT does not buy a pretty partner UI. They buy control: who is in, what they see, whether a session can be killed, and whether your ERP is still the system of record. If that story is missing from the website, it is missing from the deal.
What partners get
- User management, email invites, regions and teams, and role-based feature permissions.
- Distributor admins segment their own org into region, team, and rep views — without a ticket to your IT team.
- Map ERP customer IDs and ship-tos to the tenant so data stays account-specific.
- Login activity, session revoke, and export for audit-minded teams.
- Entitlements to switch resources and enablement modules on or off.
- White-label branding: your logo, colors, and a portal that looks like you — including custom domain as part of implementation.
- Sync health and, if you add AI Engine, usage metrics — so operations is not flying blind.
Who uses it
Tenant admin
Runs the partner directory and permissions.
Your IT / security
Identity, sessions, and a read-only handshake they can live with.
Channel operations
Turns modules on for the partners who are ready.
How it connects
Identity via Azure AD or Okta. Data via read-only ERP or analytics connection. Branding applied at implementation so the portal wears your identity.
Governance
This page is the governance product. Platform operators can manage multiple manufacturer tenants; each tenant admin stays inside their own walls.
Related capabilities
Region, team & rep views
Distributor admins segment their own organization — so a region, a team, and a field rep each see only what they are supposed to see.
Read moreCoreThe Pulse
One authoritative channel: targeted announcements, monthly video, and an archive — not fourteen email threads.
Read moreOptionalAI Engine
Optional intelligence across the portal: knowledge answers, customer Q&A from manuals and assets, lead support, and analytic suggestions.
Read more