Partners stop asking where the order is. Your office stops answering.
Give distributors a live window into your ERP — orders, invoices, stock, and pricing — without giving them the ERP. A read-only analytic system works when a direct pipe is not the first deployment.
The cost of the status quo
Status email is unpaid work. Inside sales looks up the same order, the same invoice, the same stock position — while the distributor waits, and the customer on their end waits too. Partners need a live window into your ERP, mapped to the account they are allowed to see — not the ERP itself.
What partners get
- Order history and detail with line items, shipping, and status from your system of record.
- Invoice visibility so partners reconcile without a copy-paste from accounting.
- Authorized inventory by account — not a public catalog of everything you make.
- Read-only connection to SyteLine, Epicor, JDE, Acumatica, SAP, NetSuite, or a Power BI / Tableau layer when a direct ERP pipe is not the first deployment.
- No double entry for your team — distributors submit through the portal, your team processes in the ERP they already use.
Inside the portal
Who uses it
Distributor inside sales
Checks status before they call you.
Field rep
Pulls order and stock context in front of the customer.
Your customer service
Stops being the lookup desk for the channel.
How it connects
Distributors get live order history and invoice data pulled from the ERP — not a nightly CSV dump. Current stock levels sync on the portal's refresh cycle. Admins can view sync health for orders, inventory, analytics, and pricing.
Governance
Visibility is account-specific. Roles and entitlements control who sees orders, invoices, and stock. Tenant admins map ERP customer IDs and ship-tos.
Related capabilities
Submit PO
Partners place the purchase order in the portal. Your team processes it in the system they already use.
Read moreCoreAccount pricing
The right net price, for the right account, every time — searchable and exportable.
Read moreCoreSupport & RMA
Parts, service, and return requests with a status partners can see — plus an FAQ they will actually use.
Read more