Put installation, service, and compliance docs where the work happens.
A secure library for manuals, regulatory packs, quick-starts, firmware, and product change notices — organized the way your channel actually searches.
The cost of the status quo
Applications engineering should not be a search engine. When a distributor is on a plant floor and the manual is “in an email from 2023,” your best people spend the afternoon re-sending PDFs. Self-serve documentation is how you 80/20 that load.
What partners get
- Manuals, regulatory documents, technical files, FAQs, software and firmware, quick-starts, and product change notices.
- Organized by product line and document type, with portal search across the library.
- Access-controlled so service docs and compliance packs reach the partners who need them.
- The same corpus the optional AI Engine can answer from — if you add that layer later.
Inside the portal
Who uses it
Distributor service tech
Pulls the current manual without a ticket.
Your applications team
Stops repeating the same spec answer.
Quality / regulatory
Knows the channel is looking at the approved revision.
How it connects
Documentation stays in your storage or content source. The portal presents it with partner permissions.
Governance
Resources are entitlement-aware. Tenant admins can enable or disable documentation modules.
Related capabilities
Digital Asset Bridge
Approved photos, videos, catalogs, and spec sheets — from the library you already keep.
Read moreCoreSupport & RMA
Parts, service, and return requests with a status partners can see — plus an FAQ they will actually use.
Read moreOptionalAI Engine
Optional intelligence across the portal: knowledge answers, customer Q&A from manuals and assets, lead support, and analytic suggestions.
Read more